The site
A site that wins the job
Services, service area, licence and insurance, real photos of your work, and a quote form that replies in a minute. Fast on the phone your customer is holding.
Edmonton · Plumbing & HVAC
A site that makes you the obvious choice, a quote form that answers in a minute, a text back on every missed call, and a review request after every job. All from your number, all in wording you approved.
Fixed written quotes · You own everything · Based in Edmonton, working across Canada
Missed call · 6:10 PM
Hi, it's Sam at Northside Plumbing. Sorry I missed you, we're closed for the day. Tell me what you need or book at nsplumbing.ca/book and I'll get back to you first thing tomorrow.6:11 PM · sent on its own
Kitchen sink is leaking under the cabinet. Can someone come tomorrow morning?6:14 PM
Tomorrow 9 to 11 works. You're booked, Dana. — Sam6:16 PM · Sam, from his own phone
Reminder: Northside Plumbing is coming tomorrow between 9 and 11. Reply here if that changes.Next day, 5:00 PM · sent on its own
Thursday, after the job
Hi Dana, it's Sam at Northside Plumbing. If we did a good job, would you leave us a quick review? g.page/r/northside4:40 PM · sent on its own
Done. Five stars, thanks for coming so fast.5:02 PM
The problem
A burst pipe at 6:10 pm does not wait for the morning.
You are under a sink with your phone in the van. The call rings out, the customer hears your voicemail, hangs up, and dials the next listing. By the time you call back at 7, they have booked someone else. The lead cost you nothing to lose and everything to win.
The fix is not answering every call. It is making sure the caller hears from you within a minute whether you answered or not, with a way to book, and that the job is followed up after without you remembering to.
What you get
Each piece works alone. Together they run the front desk you do not have.
The site
Services, service area, licence and insurance, real photos of your work, and a quote form that replies in a minute. Fast on the phone your customer is holding.
6 pm
Every missed call gets a text from your number within a minute with a link to book. The voicemail lands in your inbox typed out. You reply from your own phone.
After hours
Site forms and texts get an answer in under a minute. After hours, an assistant takes the booking and a person calls back in the morning.
Day before
A reminder the day before the visit so nobody is out. A nudge when a quote has sat unanswered. In your words, from your number.
After the job
One text with your Google review link after every job, in wording you approved. Nobody is asked twice. Reviews are what the next caller reads.
Yours
Your number stays yours. The site, the domain and every account are registered to you. Cancel anytime, keep everything.
Also for
Electrical, garage doors, roofing, restoration, auto repair and tires, movers, cleaning, landscaping. Anywhere the lead is a ring and the job goes to whoever answers first. How the system works, and what we build into every site.
FAQ
No, and if your software already texts back missed calls you may not need that piece from us. We say so on the call. The site, the review request and the quote follow-up still earn their keep alongside it.
No. Every message is a line you approved, from your number, under your business name. Nobody is cold-texted, ever.
About a week. Carrier registration for business texting in Canada is the slow part, and we handle it. A new site takes longer and the quote carries the date.
Yes. It plugs into the number, forms and calendar you already have. If the site itself is costing you jobs, we will tell you that plainly too.
A fixed written quote after a free 15-minute call, with the setup and the flat monthly fee for the system stated separately. The texting runs on your own accounts at cost. Nothing is hidden in an hourly rate.
Process
Five steps. You approve every one.
Call or text 587-407-2083. If we don't pick up, you'll get a text back within a minute; that's the system doing its job. Or email support@mizaan.ca.