When you can’t pick up
Call-backs
A missed call gets a text from your number within a minute, with a link to book. The voicemail lands in your inbox, typed out.
The system · Edmonton
Every missed call texted back within a minute. From your number.
You keep your number. When you cannot pick up, the caller gets a text with a link to book, the voicemail lands in your inbox typed out, and you reply from your own phone. Live in about a week.
Fixed written quotes · You own everything · Based in Edmonton, working across Canada
Northside PlumbingExample · your business name here
Missed call · 6:10 PM
Hi, it's Sam at Northside Plumbing. Sorry I missed you, we're closed for the day. Tell me what you need or book at nsplumbing.ca/book and I'll get back to you first thing tomorrow.6:11 PM · sent on its own
Kitchen sink is leaking under the cabinet. Can someone come tomorrow morning?6:14 PM
Tomorrow 9 to 11 works. You're booked, Dana. — Sam6:16 PM · Sam, from his own phone
Reminder: Northside Plumbing is coming tomorrow between 9 and 11. Reply here if that changes.Next day, 5:00 PM · sent on its own
Thursday, after the job
Hi Dana, it's Sam at Northside Plumbing. If we did a good job, would you leave us a quick review? g.page/r/northside4:40 PM · sent on its own
Done. Five stars, thanks for coming so fast.5:02 PM
What it does
Every lead answered. Every job followed up. On its own.
Built around the number, website and calendar you already have.
While you’re on the job
Bookings
Quote forms, booking and texts on your site get an answer in under a minute. After hours, an assistant takes the booking and a person calls back.
Before and between jobs
Reminders & follow-ups
A reminder the day before an appointment, a nudge when a quote goes unanswered, a check-in with past customers when it is time. All texts you approved.
After every job
Reviews
One text with your Google review link, in wording you approved. Nobody is asked twice.
Try it
See it run on our own line, right now.
Call 587-407-2083. Nobody will pick up. Before you have put the phone down, it will buzz with the text back. That number runs the same system we install for clients, on the studio's own line, and it has since the day we built it.
On the 15-minute call we map which of the texts you want, from which number, on what trigger, and send the written quote the same day. If you want numbers before deciding, ask for the free missed-call check: a week of calls to your business at the hours customers call, and a plain summary of what happened.
Your number stays yoursLive in about a weekWorks with your existing site & calendarYou approve every messageCancel anytime, keep everything
What it is not
Not a robot answering your phone.
It only ever catches what you miss. Nobody is cold-called or cold-texted, ever. Nothing goes out in wording you have not approved. During business hours your phone rings exactly as it does today, and when you answer it the system does nothing at all.
The texting itself runs on accounts in your name, billed to you at cost. The monthly fee is for the person: monitoring, the monthly numbers email, and changes to messages and hours as the business changes.
FAQ
Straight answers.
Do I need a new phone number?
No. Your number stays yours. A second line in your name sits behind it and only acts when you do not pick up: it texts the caller back and emails you the voicemail typed out. You reply from your own phone.
Won’t automatic texts annoy my customers?
Not if they are the texts a good front-desk person would send: a call-back within a minute, a booking link when someone asks for one, a single review request when the job is done. Every message goes out under your business name in wording you approved, and nobody is asked for a review twice.
What does it cost?
A one-time setup, then a flat monthly fee for monitoring, the numbers email and changes. We quote it after the 15-minute call where we pick which texts you want. The texting itself runs on your own accounts at cost. Sixty-day cancel-anytime, and the number and every account stay yours.
My job software already texts back missed calls. Do I need this?
If it does, probably not for that part, and we will tell you so. Where we earn our keep is the site forms, the reminders, the quote nudges and the review request, all from one number, in your words.
Why about a week?
Business texting in Canada has to be registered with the carriers before a message can go out. We handle the registration; it is the slow part.
Process
From first call to launch day.
Five steps. You approve every one.
1
Scoping call
2
Fixed quote
3
Design
4
Build
5
Launch & handover
Book the 15-minute call. Written quote the same day.
Call or text 587-407-2083. If we don't pick up, you'll get a text back within a minute; that's the system doing its job. Or email support@mizaan.ca.